Pepte UK LTD takes your privacy rights as a customer seriously. Any personal information provided to plumbing4home.com is used solely by Pepte UK LTD, 21 Ernest Drive, Norwich NR6 7GA, UK. This statement describes the information which we may ask for, and the ways in which we may use that information
The information we collect and how we use it:
In order to monitor the performance of our site we collect the following information:
An IP address to monitor site traffic and volume A session ID to uniquely identify you on our site.
We do not store credit card details nor do we share customer details with any 3rd parties.
In order to provide a valuable service to our customers we collect the following details :
Buying Preferences to aid navigation and inform them of offers if they so request
Information provided to third parties:
Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.
In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.
Whenever a trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.
Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
If you do not wish to receive correspondence from us:
You may decide you do not wish to receive e-mails, newsletters or information about promotions or competitions from us. If you would rather not then please click on the appropriate box when you register with us, or alternatively at a later date you may do in the “My Account” section of the website.
Good Service Promise
We offer free shipping around whole UK Mainland
If you like to get your order delivered quicker, you can pick express delivery option on checkout screen. Order will be shipped the same day and arrive to you next working day.
We offer 14-day returns policy
You can always return the order to us for full refund if you not happy about the purchase, within 14 days after having received the product
Quick delivery in Norwich area
If you are located in Norwich surrounding area and like your order to be delivered the same day please contact us via "Contact us" form.