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Privacy Policy

Pepte UK LTD takes your privacy rights as a customer seriously. Any personal information provided to plumbing4home.com is used solely by Pepte UK LTD, 43 Hurricane Way, Norwich NR6 6HE, UK. This statement describes the information which we may ask for, and the ways in which we may use that information


The information we collect and how we use it:
In order to monitor the performance of our site we collect the following information:
An IP address to monitor site traffic and volume and session ID to uniquely identify you on our site.

In order to provide a valuable service to our customers we collect the following details :
Name
Address
Email Address
Buying Preferences to aid navigation and inform them of offers if they so request

We do not store credit card details nor do we share customer details with any 3rd parties.

We will not use your email address neither postal address to send any newsletters or promotional emails.

We also collect information on your use of the site about you which does not identify you personally to provide you with information, products and promotions, which may interest to you. This information is collected and stored as a "cookie" on your computer"s hard drive for record-keeping purposes. The use of cookies is standard and can enhance your use of a site by helping us to identify your personal areas of interest. Most web browsers allow you to disable the automatic acceptance of cookies if you so wish. However you may not be able to take advantage of all the features of our website if you do so.

Information provided to third parties:
Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer.

In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln.

Whenever a trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page.

Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.

We are also pass over your IP address,  information on your use of the site and your order data (without your personal data) to Google Analytics and Google AdWords. This is done only for statistic and analytics purposes.


Security:
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

If you do not wish to receive correspondence from us:
You may decide you do not wish to receive e-mails, newsletters or information about promotions or competitions from us. If you would rather not then please click on the appropriate box when you register with us, or alternatively at a later date you may do in the “My Account” section of the website.


GDPR legislation compliance:
You may like to view, edit or delete your all personal data we hold in our database. If you would like to do this then please go to the GDPR Tools section which you will find on the bottom of our page and you can freely manage your personal data from there.