Shipping & Returns
Minimum Order
There's no minimum order requirement.
Delivery to a UK Mainland Address
Orders over £50 are delivered FREE OF CHARGE. All orders below £50 are charged £4.99 for shipping. We use Royal Mail Tracked 48 services or Parcelforce 48 services for heavy orders. Orders are dispatched once we receive payment. We will process all orders within the same day as soon as order is made before 2pm during working days. All orders will be delivered within about 2 to 3 working days. Deliveries are made between Monday and Saturday. There is also an express delivery option available on checkout page for these products (please see below for details).
Delivery to a UK Offshore Address - Channel Islands, Isle of Wight, Northern Ireland, Isle of Man, Scilly Isles, Scottish Islands
International Address charges apply.
Express Delivery
Additional charges apply and will be shown during checkout process. We are only able to ship via express services to UK mainland. All orders made before 2pm will be shipped the same day and delivered next working day (excluding Saturdays, Sundays and Bank Holidays). The cost of express shipping delivery is £6.99.
Store Collection
We offer possibility to collect orders from our Norwich store. there's no shipping cost involved when you opt into store collection method. Good are usually ready to be collected within 1 hour after order is made (during our working hours).
Delivery to an International Address - all other countries and destinations
We can deliver orders to most countries Orders are dispatched when your payment is received. When placing your order, please specify the Country of Destination in the address section. The international shipping cost varies depends on the order weight and will be calculated automatically on checkout page. Your order will only be processed after receiving your acceptance of the Delivery Charges. Please note that you will be liable for all Customs Duties, Customs Clearance Charges and any other incidental charges due to the forwarding / clearing agents in your Country. Please contact your local Customs Office for more information.
Returns
30-day returns policy apply. For more detailed information about our returns policy, please see our Terms and Conditions.